Susi has worked in and around media, public relations and marketing for more than 30 years. In 1995 she founded Glass Tower as a public relations agency, widening its focus to provide a truly integrated approach for clients
when Douglas joined in 2000.
Today, Susi provides strategic advice, facilitation, media consultancy and crisis-management services to a range of clients, with a specialist interest in the education sector, health communications, novel therapies, clinical trial marketing, and social enterprise. Her work draws on her experience as a journalist, breakfast radio and talk-back host, and governance roles with Nurse Maude Association and IABC Asia Pacific.
She is in demand as a speaker and coach, has been an evaluator for the international IABC Gold Quill Awards for a number of years, and is an engaging and skilled group trainer.